SureWin Gaming – Privacy Policy

1. Introduction

SureWin Gaming ("the Platform") is committed to protecting the privacy and security of our users. This Privacy Policy explains how we collect, use, and protect your personal information in compliance with Curaçao's data protection regulations.

2. Information We Collect

• Account Information: When you register, we collect your name, date of birth, email address, and payment details.
• Device & Usage Data: We collect technical data, such as IP addresses, device types, and browsing behavior.
• Transaction Data: Records of deposits, withdrawals, and gaming activity for security and compliance purposes.

3. How We Use Your Information

We use your data to:

• Verify your identity and eligibility for gaming services.
• Process transactions and payouts.
• Improve our platform's functionality and user experience.
• Prevent fraud, money laundering, and unauthorized access.
• Comply with Curaçao gaming regulations and anti-money laundering laws.

4. Data Protection & Security

• We implement strict security measures to protect user data against unauthorized access, theft, and fraud.
• Sensitive data, including payment details, are encrypted and securely stored.
• User information is only accessible by authorized personnel for compliance and operational purposes.

5. Data Sharing & Third-Party Services

• We do not sell or share user data for marketing purposes.
• We may share data with regulatory authorities, payment processors, and legal entities as required by law.
• Third-party service providers handling payments must comply with data protection laws.

6. Cookies & Tracking Technologies

• The Platform uses cookies and analytics tools to enhance user experience.
• You can adjust cookie settings in your browser, but some features may be affected.

7. Player Rights & Data Access

• Players have the right to access, update, or request deletion of their personal data.
• Users may request account closure at any time by contacting our support team.

8. Retention of Data

• We retain user data for as long as necessary to comply with legal obligations, gaming regulations, and security policies.
• After the retention period, data will be securely deleted.

9. Age Restriction & Minor Protection

• SureWin Gaming strictly prohibits users under the age of 21 from accessing or using our services.
• We use age verification checks to enforce this policy.

10. Changes to This Privacy Policy

• We may update this Privacy Policy periodically to reflect legal and regulatory changes.
• Continued use of the Platform signifies acceptance of the updated policy.

11. Contact Us

For questions regarding privacy and data protection, please contact:

[email protected]