Encountering the dreaded Kaspersky installation error 1920 can be a real headache, guys. It usually pops up when the Kaspersky service fails to start during the installation process. But don't worry, this isn't a dead end! This article will walk you through simple, step-by-step solutions to get your Kaspersky software up and running smoothly. We'll cover everything from basic troubleshooting to more advanced fixes, ensuring you can protect your system without pulling your hair out. Let's dive in and get this sorted!

Understanding Error 1920

Before we jump into the fixes, let's understand what's causing this error. Error 1920 generally indicates that the Kaspersky service couldn't start due to various reasons. This could be because of conflicting software, insufficient permissions, corrupted system files, or even a previous installation gone wrong. Knowing the potential causes helps us target the right solutions.

• Conflicting Software: Sometimes, other security software or applications can interfere with Kaspersky's installation. It's like having too many cooks in the kitchen – they end up tripping over each other. Make sure to uninstall any other security software before proceeding with the Kaspersky installation.
• Insufficient Permissions: Windows needs proper permissions to start services. If the installer doesn't have the necessary rights, it can't start the Kaspersky service, leading to the error. Running the installer as an administrator can often resolve this.
• Corrupted System Files: System files are crucial for the smooth operation of Windows. If these files are corrupted, they can prevent services from starting correctly. Running a system file check can help identify and repair these files.
• Previous Installation Issues: Leftover files or registry entries from a previous Kaspersky installation can also cause conflicts. Using a dedicated removal tool can clean up these remnants and allow for a fresh installation.

By understanding these potential causes, you're already one step closer to resolving the Kaspersky installation error 1920. Now, let's move on to the solutions!

Initial Troubleshooting Steps

Okay, let's start with some basic troubleshooting. These steps are simple but often effective in resolving common installation issues. Think of it as the first line of defense against the Kaspersky installation error 1920.

1. Restart Your Computer

Yes, I know it sounds cliché, but restarting your computer can often fix a multitude of problems. It clears temporary files, stops conflicting processes, and gives your system a fresh start. After restarting, try running the Kaspersky installer again. You'd be surprised how often this simple step works!

2. Run the Installer as Administrator

As mentioned earlier, insufficient permissions can cause the error. To ensure the installer has the necessary rights, right-click on the installer file and select "Run as administrator." This gives the installer elevated privileges and allows it to start the Kaspersky service without issues. This is a crucial step, especially if you're not using an administrator account.

3. Check for Conflicting Software

Make sure there are no other security software programs running or installed on your computer. Conflicting software can interfere with the Kaspersky installation and cause the error 1920. Uninstall any other antivirus programs, firewalls, or security suites before attempting to install Kaspersky again. Don't forget to restart your computer after uninstalling any software.

4. Disable User Account Control (UAC)

UAC is a security feature in Windows that can sometimes interfere with software installations. To disable it temporarily, follow these steps:

1. Type "UAC" in the Windows search bar and select "Change User Account Control settings."
2. Move the slider down to "Never notify" and click "OK."
3. Restart your computer and try running the Kaspersky installer again.

Remember to re-enable UAC after the installation is complete to maintain your system's security. Disabling UAC is a temporary measure to help with the installation process.

These initial troubleshooting steps should resolve the Kaspersky installation error 1920 in many cases. If not, don't worry, we have more advanced solutions to try!

Advanced Solutions

If the basic troubleshooting didn't do the trick, it's time to roll up our sleeves and try some more advanced solutions. These steps involve a bit more technical know-how, but don't be intimidated – I'll guide you through each one.

1. System File Checker (SFC Scan)

Corrupted system files can prevent services from starting correctly, leading to the Kaspersky installation error 1920. The System File Checker (SFC) is a built-in Windows tool that scans and repairs corrupted system files. Here's how to run it:

1. Open the Command Prompt as administrator. Type "cmd" in the Windows search bar, right-click on "Command Prompt," and select "Run as administrator."
2. Type sfc /scannow and press Enter.
3. Wait for the scan to complete. This may take some time, so be patient.
4. If SFC finds and repairs any corrupted files, restart your computer and try running the Kaspersky installer again.

The SFC scan is a powerful tool for fixing system-level issues that can cause installation errors.

2. Check the Event Viewer

The Event Viewer logs system events, including errors and warnings. Checking the Event Viewer can provide valuable clues about what's causing the Kaspersky installation error 1920. Here's how to access and use it:

1. Type "Event Viewer" in the Windows search bar and open it.
2. Expand "Windows Logs" and check the "Application" and "System" logs for any errors or warnings related to the Kaspersky installation.
3. Look for events that occurred around the time you tried to install Kaspersky. Pay attention to the error codes and descriptions.
4. Search online for solutions to the specific errors you find in the Event Viewer. This can help you pinpoint the exact cause of the problem and find a targeted solution.

The Event Viewer is a goldmine of information for troubleshooting Windows issues.

3. Use the Kaspersky Removal Tool

If you've previously installed Kaspersky, leftover files or registry entries can cause conflicts and lead to the error 1920. The Kaspersky Removal Tool is designed to completely remove all traces of Kaspersky products from your system. Here's how to use it:

1. Download the Kaspersky Removal Tool (also known as kavremover) from the Kaspersky website.
2. Run the tool and follow the on-screen instructions.
3. You may need to enter a code displayed on the screen to confirm that you want to remove Kaspersky.
4. Restart your computer after the removal is complete.
5. Try running the Kaspersky installer again.

The Kaspersky Removal Tool is essential for ensuring a clean installation.

4. Check and Modify Service Startup Type

Sometimes, the Kaspersky service might be disabled or set to manual startup, which can cause the Kaspersky installation error 1920. Here's how to check and modify the service startup type:

1. Press Windows Key + R, type services.msc, and press Enter.
2. Locate the Kaspersky service in the list. The name may vary depending on the Kaspersky product.
3. Right-click on the service and select "Properties."
4. In the "General" tab, find the "Startup type" dropdown menu. Set it to "Automatic." If it is disabled, set it to "Automatic (Delayed Start)."
5. Click "Apply" and then "OK."
6. Restart your computer and try running the Kaspersky installer again.

Ensuring the Kaspersky service is set to start automatically is crucial for a successful installation.

5. Check Disk for Errors

Disk errors can also cause installation problems. You can use the built-in Windows tool called Check Disk to scan and fix disk errors. Here's how to do it:

1. Open File Explorer.
2. Right-click on the drive where you're trying to install Kaspersky (usually the C: drive) and select "Properties."
3. Go to the "Tools" tab and click on "Check" under the "Error checking" section.
4. If Windows finds any errors, it will prompt you to schedule a disk check. Follow the on-screen instructions.
5. Restart your computer to run the disk check. This may take some time, so be patient.
6. After the disk check is complete, try running the Kaspersky installer again.

Running a disk check is a preventative measure that can help resolve installation issues caused by disk errors.

Contacting Kaspersky Support

If you've tried all the solutions above and you're still encountering the Kaspersky installation error 1920, it might be time to contact Kaspersky support. They have specialized knowledge and tools to help you resolve more complex issues.

When contacting support, be sure to provide them with as much information as possible, including:

• The exact error message you're seeing.
• The steps you've already tried to resolve the issue.
• Your operating system version.
• Your Kaspersky product and version.

Providing detailed information will help the support team diagnose the problem more quickly and provide you with the most effective solution. Don't hesitate to reach out to them – they're there to help!

Conclusion

The Kaspersky installation error 1920 can be frustrating, but it's definitely not insurmountable. By following the steps outlined in this article, you should be able to resolve the issue and get your Kaspersky software up and running smoothly. Remember to start with the basic troubleshooting steps and then move on to the more advanced solutions if necessary. And if all else fails, don't hesitate to contact Kaspersky support for assistance. With a little patience and persistence, you'll be back to protecting your system in no time!